1. Information We Collect

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We may collect the following types of information:

Personal Information:

• Name, email address, phone number, and company details when you sign up for our services.

Usage Information:

• IP address, browser type, and usage data for analytics and website improvement.

Communication Information:

• Information provided in communications via calls, SMS, email, or AI-powered automation tools.

Third-Party Integrations:

• Data from third-party platforms (e.g., CRM tools and analytics systems) that you authorise.

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2. How We Use Your Information

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We use the information we collect to:

• Provide, operate, and maintain our services.
• Personalise your experience on the platform.
• Send service-related updates and marketing communications (with consent).
• Improve our AI-driven services, such as automated responses, chatbots, and scheduling tools.
• Analyse trends and website usage for performance improvements.

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3. AI Automation Services

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Our AI services include automated text, call, and voice messages, email campaigns, chatbot responses, and receptionist scheduling. These services handle data input by users for communication purposes.

Data Handling:

• Data processed by our AI systems is used strictly to fulfill the requested services and improve automation efficiency.
• AI-generated responses and user data are not sold or shared beyond the scope of JSB Media's operations.

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4. How We Protect Your Information

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We implement security measures to protect your information, including:

• Encryption of sensitive data
• Secure access controls
• Regular monitoring for vulnerabilities

However, no method of data transmission or storage is 100% secure.

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5. Sharing Your Information

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We do not sell your personal information. We may share your data with trusted third-party service providers to perform functions essential to our business operations, such as payment processing, analytics, and customer relationship management.

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6. Your Data Rights

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You have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of your data.
• Opt out of marketing communications.

To exercise these rights, contact us at [Insert Contact Information].

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7. Data Retention

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We retain your information for as long as necessary to provide services and comply with legal obligations.

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8. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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9. Cookies and Tracking

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We use cookies and similar tracking technologies to enhance user experience and analyse website traffic.

Types of Cookies:

• Essential Cookies
• Analytics Cookies

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10. Updates to This Privacy Policy

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We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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11. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at:Email: jsbmedia5@gmail.com
Phone: +61 411 747 601

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